On-topic Headcrash story..

From: John Lawson <jpl15_at_netcom.com>
Date: Fri Nov 13 21:36:49 1998

  In '86 (in another life) I was a Systems Analyst for the
deregulated side of GTE... I was also the MIS department, the LAN
cable stringer-crimper, and I got to explain RS-232 to ex-PBX
salespeople who trying to make a buck in the Brave New World...

  Anyway, my expensive 3Com server began to 'whistle' at about
10kHtz one day, and by the next morning it was screeching and
warbling and quite obviously dying quickly. While it *was* backed up
(the entire sales and marketing division was running in those 300
MBytes) I still had throughput goals to achieve, so I got the 3Com
tech-rep out. By the time he arrived people were coming in my office
to see what that awful noise was... I couldn't believe it was still
*spinning*... let alone reading and writing.

  "Yup." He said. "No problem.."

  It was the absolute filter in the top cover of the drive. They
offered to fix it... not under warranty!!! because it was not
mis-performing... just annoying the hell out of all and sundry.

  Two whiny childish tantrums later... I got a new drive, which
poor me had to format and restore to... all one Saturday... it was
apparently a common problem w/that particular line of (Seagate??)
drives.

  Cheers

John
Received on Fri Nov 13 1998 - 21:36:49 GMT