TI Professional Computer

From: Glenatacme_at_aol.com <(Glenatacme_at_aol.com)>
Date: Mon Jun 12 22:31:27 2000

Tony Duell wrote:

> I'd always have a toolkit with me to lock heads on a machine that I'd
> purchased (after I've paid for it then it's mine to take to bits as I
> choose, right?).

Sure, but not in my store! How can I possibly know if you're competent
enough not to get zapped? I don't know how it is in the UK, but here in the
States a lot of people are litigation-crazy. I pay a *fortune* for
insurance, but the policy states that *no* customer can do any kind of work
-- even using a word processor -- in my store. If we allow this, then we (my
partner and I) assume full liability.

A real-life story: Previously, we owned a trophy/awards/engraving shop. One
day Mrs. Mom and her three children came in looking for a ten-dollar trophy.
While I was taking her order, Junior (about ten years old) knocked a $300
crystal figurine off of a shelf, onto the floor, smashing it to bits. I
asked the child to leave it alone, but as I was fetching a broom Mom told
Junior to "clean up that mess" and he grabbed a handful of glass, severely
cutting himself.

End result: lawsuit filed, insurance carrier settled out of court, insurance
company jacked up our premiums, and we're out a $300 piece of crystal. I
couldn't complain, because that was the cheapest way out of the situation.

So, yes, it's yours to dismantle, test, or smash to holy hell. But not in
*my store*!

Glen
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Received on Mon Jun 12 2000 - 22:31:27 BST