> So, in essence, they're trying desperately to weasel out of
>fixing units that were defective from their plant to begin with.
> How incredibly cheesy. This -really- makes me want to buy
>something from Apple... NOT!
First off, they are recalling the A/C power adapters, not the
Powerbook's themselves. Secondly they are offering an exchange for
the A/C adapter. The URL for info on the exchange can be found at:
http://exchange.info.apple.com/exchange/
I see nothing wrong with the way it's being handled since the
exchange adapter is being provided free of charge. Where's the info
showing they are trying to weasel out of fixing the unit? Some of
the recalled adapters have been in use for nearly 3 years and are
being recalled because of reports of them becoming somewhat hot
during use and the recall is volentary on Apple's part. It's nothing
like the previous recalls from Dell due to flaming batteries or from
Apple concerning problem with the Powerbook 5300 series. For the
5300 series Apple even placed them under a much longer warranty
period due to the problems. I believe the total time was something
like 7 years for the total warranty. It sounds like they're taking
care of the problems to me.
Jeff
--
Collector of Classic Microcomputers and Video Game Systems:
Home of the TRS-80 Model 2000 FAQ File
http://www.geocities.com/siliconvalley/lakes/6757
Received on Sat Jul 14 2001 - 12:36:34 BST