OT: DSL Woes (was RE: Plato terminal)

From: Eric Chomko <chomko_at_greenbelt.com>
Date: Wed Jul 18 08:59:31 2001

"Jeffrey S. Sharp" wrote:

> On Thu, 12 Jul 2001, Feldman, Robert wrote:
>
> > Or you can sign up for DSL service, wait 5 months to get the line
> > brought into your house, during which time you have to be home for
> > half a dozen service calls, then the Telco will run the test and tell
> > you that you are too far away. That was my experience with Telocity
> > and Ameritech in Chicago. :(
>
> Jeez! My cable modem "installation" took about 10 minutes. I count that
> as one of my life's best experiences. I nearly gave the service guy a
> hug.
>

The problem I'm having is that Verizon claims that you don't need a second
line
(i.e. voice and data can be on the same line with DSL). It's untrue!

I tried using a single line for data and voice using their microfilter
technology.
Well, all is fine for local calls, but when we would use the phone long
distance there
was substantial degradation in quality when speaking to the other party when

simultaneously connected to the net via DSL.

So I bit the bullet, kept the second line that I was used for data. Called
Verizon to switch my DSL
from main number to data number. $10 more a month but I am not locked into a
year
long deal. Hardare is free just like before. Now I have two sets.

Anyway, its takes 3 weeks to set up DSL on THEIR end. On my end its a snap;
hook DSL modem to phone line and ethernet to modem in computer. After that
it a matter
of installing SW via CD. No big deal, especially since I'll not need the
microfilters that
really don't work anyway!

The problem is that Verizon conacted me after three weeks and said it would
be another three weeks!
Now I'm pissed. I have upgraded system with bigger hard drive, switched
lines and have new HW.
I'm ready, where are they?

Eiric


>
> --
> Jeffrey S. Sharp
> jss_at_ou.edu
Received on Wed Jul 18 2001 - 08:59:31 BST