I do service for in-warranty and out of warranty equipment from printers and
plotters to laptops and peecees (home and biz) as well as network and
servers and usually the ones that are not honoring the warranty are the
second source service sellers. Staples is a good one for having problems
after the HP warranty (under their own extended plan) and ends up sending
things to me
when/if they actually do get someone that still has their paperwork and
demands satisfaction from the bogus service contract they got sucked into.
HP has extended many of their warranties. The whole inkjet Color Copier line
went from 1 yr to 3 yrs around the first of the millenium as did others.
Many of the problems people experience are from idiots in between that act
as spokespeople for HP and make HP look like the villan.
Compaq also has certain good features but the real problem willbe if HP
kills the out-of=production machines they have info posted for now.
I wonder if HP will absorb Compaq and totally do away with them or still run
them as an independantly named subsidiary.
-> -----Original Message-----
-> From: owner-classiccmp_at_classiccmp.org
-> [mailto:owner-classiccmp_at_classiccmp.org]On Behalf Of Douglas Quebbeman
-> Sent: Tuesday, September 04, 2001 10:46 AM
-> To: 'classiccmp_at_classiccmp.org'
-> Subject: RE: HP & Compaq
->
->
-> After swallowing DEC, I'm glad to see COMPAQ get swallowed.
->
-> But my opinion of Hewlett-Backward isn't what it used to be,
-> and I don't think we'll be buying anymore DeskJam printers
-> or DesignJam plotters, as they are no longer honoring the
-> terms of the service contracts they sold us.
->
-> Any escalating replies should be mailed to me privately...
->
-> Regards,
-> -dq
->
->
-> > -----Original Message-----
-> > From: Jeff Hellige [mailto:jhellige_at_earthlink.net]
-> > Sent: Tuesday, September 04, 2001 6:35 AM
-> > To: classiccmp_at_classiccmp.org
-> > Subject: HP & Compaq
-> >
-> >
-> > So what's everyone think about the newest merger, between HP
-> > and Compaq?
-> >
-> > Jeff
-> > --
-> > Home of the TRS-80 Model 2000 FAQ File
-> >
http://www.cchaven.com
-> >
http://www.geocities.com/siliconvalley/lakes/6757
-> >
->
Received on Tue Sep 04 2001 - 20:54:36 BST