OT: Dell Quality

From: Douglas H. Quebbeman <dquebbeman_at_acm.org>
Date: Wed Apr 3 16:55:00 2002

> PS: Oh, Your dept who bought up that 25 dells made serious
> *mistake*. Only way dept can depend on them running w/ replacement
> parts is dell's especially their power supplies and few oddball
> boards. PSUs are totally non-standard pinouts. Oh, your dept also
> didn't choose AMD and let dell know everybody else wanted
> quality but flexible choices in different brands of CPUs instead
> of Intel-only.

Oh, I pitched MicronPC, but no one here has ever heard of them...

But anyway, it's irrelevant. Every machine will be obsolete in
three years, and every machine has a three-year next-day-
response service contract. When the three years is up, we
buy new ones and give the old ones to employees.

Oh, and the only thing we've ever had go bad in Dells:

    * company president drops laptop and kills it
    * construction administrator packs one in overhead
        storage on plane and crushes screen
    * Western Digital Hard Drive failed in a new Dimension
    * Sony tape library jammed and replaced with another Sony
    * Seagate SCSI drive in PowerEdge Server RAID 5 array *will* fail
    * user killed mouse and lied, Dell replaced anyway
    * sysadmin ordered white keyboard for black computer,
        asked for swap, Dell sent back keyboard free

And while Micron's would be nice, I'll do *anything* to
avoid buying Hewcom Pacqward...

-dq


-Douglas Hurst Quebbeman (DougQ at ixnayamspayIgLou.com) [Call me "Doug"]
  Surgically excise the pig-latin from my e-mail address in order to reply
  "The large print giveth, and the small print taketh away." -Tom Waits
Received on Wed Apr 03 2002 - 16:55:00 BST

This archive was generated by hypermail 2.3.0 : Fri Oct 10 2014 - 23:34:28 BST