OT: DELL SUCKS! Re: PC Gamer, best 50 classic games issue?

From: Louis Schulman <louiss_at_gate.net>
Date: Wed Jan 9 17:38:33 2002

On Wed, 9 Jan 2002 11:34:33 -0800 (PST), Sellam Ismail wrote:

#On Wed, 9 Jan 2002, Eric Dittman wrote:
#
#> > > Huh?! That was the last piece of business I'll EVER do with Dell.
#> >
#> > Dell service sucks donkey cock. Computers: good. Service: very bad.
#> >
#It would seem the majority of people I confer with have nothing but pain
#and anguish leading to murderous thoughts when dealing with Dell.
#
While I generally refrain from joining OT posts, this one I have to. I bought an Inspiron from Dell a few
months ago. The invoice added $1000 to the price!

I called them, and after being on hold for an hour, they agreed it was a mistake, and said they would credit
my account.

Two months later, no credit! I called again, and after an hour on hold, was told I was not credited, because
I had not proved to them what their price was!!!! They said they could not verify the price, unless I faxed
them the "Quote". The price was posted on their website!!!! There was no written quote!!!!

I said I would fax them a picture of their web page (which I had made). The fax was a toll call!!!

I am still waiting for the refund.

I categorize them as crooks.

Louis
Received on Wed Jan 09 2002 - 17:38:33 GMT