OT: DELL SUCKS! Re: PC Gamer, best 50 classic games issue?

From: Sellam Ismail <foo_at_siconic.com>
Date: Thu Jan 10 12:24:06 2002

On Wed, 9 Jan 2002, Eric Dittman wrote:

> > So, in other words, your laptop basically sucked as far as quality goes?
> No, not really. They shipped the wrong modem (the Actiontec worked, but
> I wanted the 3Com), and they swapped for the right one.
> The screen flicker could have been due to the fact that this is a
> laptop, and does get shook around sometime. They didn't balk at
> swapping the replacement LCD with another one just because I didn't
> like the new one (I think most people wouldn't have complained). All
> three LCDs had no bad pixles, BTW. The mouse problem was due to me
> being in the habit of holding the laptop (with the screen open, which
> adds extra strain) in one hand on the right-front corner when I move
> around while I'm working and putting extra strain on the case, which
> caused flexing and damaged the touchpad.

So in other words, you were wasting valuable tech support resources for
your non-issues while people like me suffered? Thanks!

> I know other people that have good experience. As usual, most people
> only hear about the bad experiences.

Oh yeah? Name them.

If it was one crackpot on a Usenet newsgroup ranting about it, I'd ignore
it. If it's more than several crackpots, it's a real issue.

At best, their product quality and customer service could be considered
inconsistent. That's definitely not good.

Sellam Ismail Vintage Computer Festival
International Man of Intrigue and Danger http://www.vintage.org

 * Old computing resources for business and academia at www.VintageTech.com *
Received on Thu Jan 10 2002 - 12:24:06 GMT

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