I CURSE THIS THREAD TO DIE!!!! Re: OT: DELL SUCKS! Re: PC Gamer, best 50 classic games issue?

From: Sellam Ismail <foo_at_siconic.com>
Date: Thu Jan 10 14:50:35 2002

On Thu, 10 Jan 2002, Eric Dittman wrote:

> This is the squeaky wheel syndrome. People don't talk about their
> good experiences, but about their bad experiences. For example, I
> didn't mention my good experiences until people mentioned their bad
> experiences.

I already gave heaps of praise to my wonderful Dell Deimnsion PC. I've
also had much luck with some of the other Dell hardware I purchased.
Despite my inflammatory comments to contrary, I believe overall they make
decent hardware. However, this doesn't make up for the fact that:

a) their technical support and technical support policies are horrible
b) they are seemingly loathe to help the customer out in a crappy
   situation, even when the customer has purchased service plans
c) their quality control is not so good (I base this on the numerous
   defects in hardware I've bought from them)

> I had another problem with a vendor that they resolved only after I
> signed an NDA. If I hadn't signed the NDA I'd still be complaining
> out loud.

What!? That's pretty piss poor of whoever this vendor is/was. They
couldn't bribe me THAT easily. I'd also demand some money and a trip to
Tahiti in return for signing an NDA to keep me quiet.

Sellam Ismail Vintage Computer Festival
International Man of Intrigue and Danger http://www.vintage.org

 * Old computing resources for business and academia at www.VintageTech.com *
Received on Thu Jan 10 2002 - 14:50:35 GMT

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