OT: Earthlink customer support

From: Clint Wolff <vaxman_at_earthlink.net>
Date: Wed Jan 16 20:29:02 2002

I got my first invoice from Earthlink yesterday for two months
worth of service. The only problem was I didn't have the modem
for the first two weeks of it, so I thought I shouldn't have
to pay for it.

I sent an EMail to Earthlink explaining the situation, and
requested a credit of $12.99 for the unused portion of the
month, and they replied today with the information $13.00
had been creditted to my account, and an apology for the
inconvience it caused.

<WOW>

Clint is happy today...

PS If anyone wants to switch to earthlink, mention my email
address and I get a referral bonus, to be repaid in spare
bits of junk er um antique computer parts :)
Received on Wed Jan 16 2002 - 20:29:02 GMT