[OT] Waddizzit??

From: Michael Passer <passerm_at_umkc.edu>
Date: Mon Jun 24 20:06:33 2002

> They *dare* because of the customers. People who would never dream of
> working on a TV set will eagerly open a PC and cause all kinds of havoc. I
> use warranty labels in my shop, and the warranty is VOID if the seal is
> broken, but if I know the customer has a reasonable level of skill,
> tempered with caution, I tell them not to worry about breaking the seal.

PCs, unlike televisions, are sold as being user-upgradable--it is no more
"servicing" to add a card or drive to a PC than adding a component to a
high-end stereo is.

I would probably be frustrated myself if customers tried to return items
they destroyed. It's certainly your prerogative to sell PCs with
warranty stickers. To me, though, that's a deal-killer, absent the kind
of relationship you appear to have with your knowledgeable customers.

--Mike
Received on Mon Jun 24 2002 - 20:06:33 BST