[OT] Waddizzit??

From: Richard Erlacher <edick_at_idcomm.com>
Date: Tue Jun 25 23:01:43 2002

see below, plz.

Dick

----- Original Message -----
From: "Tony Duell" <ard_at_p850ug1.demon.co.uk>
To: <cctalk_at_classiccmp.org>
Sent: Tuesday, June 25, 2002 4:14 PM
Subject: Re: [OT] Waddizzit??


> > Tandy & others did this as well... My CoCos always had one screw taped
over
> > with a tamper seal - if it was punched, they wouldn't warranty it.
Granted,
>
> Many of those Tandy seals could be peeled off in one piece and stuck back
> later :-). And several manufacturers used generic seals (they were
> intended to be initialed by somebody at the manufacturers, but generally
> weren't) which you could buy anyway. Not that I ever did either of these
> things ....
>
> > it didn't take long for the 90-day warranties to expire, and when I was
> > more experienced with computers I knew I could fix anything necessary
> > inside one of my machines, so I didn't care... (just like my Tivo - The
>
> Me too..... I just ignore the seals and dive in. If I break something
> then I take full responsibilty for it. On the other hand, if there's a
> defective part in there, then the shop who sold me the machine _is_
> required to give me a refund whether I've broken the seal or not.
> Provided, of course, I can prove I didn't do any damage.
>
My own solution to this is simply not to bother with hardware that comes with
a warranty beyond the first few weeks. Warranties are, IMHO, just a
substitute for thorough testing. I've gotten defective boards from nearly
every major manufacturer, and, seal or not, warranty or not, if they arrive
dead or nearly so, they go back, if there is a "back" else they're bought at a
price that is warranted by the lack of guarantee.

What interests me, however, is how you convince a merchant you didn't damage
the innards of his product. If he's determined to prevent you from claiming a
warranty replacement, I don't see much that you can do.
>
> As others have pointed out, the CoCo, C128, etc were not intended to be
> taken apart by a general user. You could do all the expansion the
> manufacturer intended by plugging things into external connectors.
>
> But people do expect to be able to add expansion cards to their PC, fit a
> larger hard drive, and so on. So the seal, while possibly justified,
> might be bad marketing.
>
Received on Tue Jun 25 2002 - 23:01:43 BST

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