Proper Observance of ESD Handling Proceedures

From: Mail List <mail.list_at_analog-and-digital-solutions.com>
Date: Mon Sep 9 01:06:00 2002

Joe Rigdon,

> I think there's more going on here than what this message describes.

You bet. Here's just how small a world it really is ...

   Just so you know, it's Bennett Paul here in Va. Beach. Incidently, I did
go ahead and bid on your National Instruments GPIB-1014DP. I guess
when I talked to you on the phone, you thought I was trying to get over
on you or something? I'm sorry you thought that. If I hadn't bid, as I
felt should have been the case, Mitch would have gotten that part from
you for only $86.00 or $87.50 and you would have done worse than my
offer to you. As it turned out, against my better judgement, I bid anyway
and that's what got you the $111.48 for it. All in the same range of what I
pretty much knew it would sell for, and in the range of my offer to you,
because I track all this type of gear. You always could have come back
with a reasonable counter offer. And if you had been willing to cooperate,
I might have been able to get you two to three times as much for it; you
just would have to have been willing to be patient and cooperative.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2039825292

http://cgi6.ebay.com/aw-cgi/eBayISAPI.dll?ViewBids&item=2039825292

   After that one, we have decided that we will never again compete with
Mitch for any your parts. Joe, your overly suspicious nature just makes
you too difficult for us to deal with. So now, when you mention your parts
for sale to this list, we'll take a look, but we probably won't be buying.
I have
since now gotten a GPIB-1014 from another member of this list. Dropped
over $1,300 on that cc list member which will help him in his business
endeavors.

   Is there more to this than casual inspection shows? You bet.

The seller of that DIO-24/PnP responded with a retaliatory comment, to a
neutral comment, because I posted that I consider it substandard to ship a
bare computer component in nothing but a material that risked damaging it.
We really expected that someone that would be in the instrument business
would know better than that. Most of the sellers that have made this
mistake, at
least have shown that they cared and that they would try to do better in
the future.
I know I should have given him a negative. If I knew ahead of time what his
attitude was going to be, I most definitely would have. Too picky? No. The
parts
we buy must be of a quality to be acceptable to business buyers or you will
find we will stop buying from any seller that sells obviously physically
damaged
trash without truthfully describing it or mishandles our purchases.

When I used to sell DEC Qbus components on eBay ( to Zane, Gordon, Clint,
Barry, William, Mark, Tim, and others ), I always tried to package their
purchases
properly. Even a M3104 that I sold to Doug Meade for only ONE DOLLAR, went into
an antistatic bag.

   My patience has worn thin with eBay sellers that charge enough for shipping
and handling to do the job properly, then don't. It's not about what they
charge.
It's about ignorance and incompetence. It's about their risking damage to the
thousands of dollars worth of gear we have been buying.

   In the very recent past these items were shipped to us without being in
either
an antistatic bag OR antistatic bubble wrap ...

National Instruments PC-DIO-24/PNP ISA Card - $24.99
      http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1750732393

national instruments IEEE 488 interface card - $21.50
      http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2048704854

Data Translation DT5712 Analog Input Board - $39.17
      http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2045869397

National Instruments PCI-MXI-2 - $125.00
      http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2049828950

Motorola MVME 300 VME Module - $39.95
      http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1756363070

GPIB PCI Card National Instruments NI-488.2 - $150.00
      http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1749304420


Hmmm ...

     And Louis Schulman thought GPIB interfaces were worth only about $5
          http://www.classiccmp.org/mail-archive/classiccmp/2001-09/0543.html

     At least Allison knew.
          http://www.classiccmp.org/mail-archive/classiccmp/2001-09/0552.html


Anyway, these items were misrepresented by their seller ...

Ziatech ZT8907 STD32 Single Board Computer SB
      http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2036630347

NATIONAL INSTRUMENTS TERMINAL SCREW BLOCK - $24.95 - item pictured
     was acceptable, item received had the ends of the socket broken off
and the
     latches missing
      http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1760911557


   And these following items were received DAMAGED due to poor packaging
practices ...

Dawn VME Supercard i860 vector processor - $76.00 - received DAMAGED
     due to poor packaging methods - seller has refused/failed to respond to
     2 emails concerning this.
      http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2040376918

JORWAY 74A CAMAC TYPE SERIAL CRATE CONTROLLER - $59.95 -
     received DAMAGED due to poor packaging methods - Frank will probably
     make good on this, but it causes a senseless loss of time and money
      http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1758624242


Add it up. It starts to become a fairly significant amount. Tony, with his
physics
background, is the one most likely to recognize the significance of more of
these
types of parts than anyone else.

There are a lot of you list members that sell on eBay. If you want us ( who are
more often than not, the high bidder that will pay you better for your
parts than
most anyone else out there ) to buy your parts, you must show proper care in
their handling and shipping. We will no longer give "Praise" to those that
don't.

If any of you list members wish to reject our bids which are more often
than not
the high bid, and even when not, usually helps increase the amount you receive
for your parts, feel free to add us to your blocked bidder list.


If anyone cares to learn how to properly package items for shipment, review
these following links ...

http://pages.ebay.com/services/buyandsell/shippingcenter2.html

http://www.ups.com/using/services/packaging/guidline.html

http://www.fedex.com/us/services/packaging/groundtips.html



Best Regards,

Bennett Paul

dba ... Legacy Solutions International

http://www.analog-and-digital-solutions.com/







At 06:06 PM 9/8/02 +0000, you wrote:

> Generally I agree with the comments about the necessity of anti-static
> packing but otherwise I'm very suspicious of messages like this that are
> posted without a name and not even a recognizable From address.
>
> If the situation is as bad as you describe then why didn't you post
> negative feedback instead of neutral?
>
> Just for those of you that are interested, the buyer's feedback rating
> is 51 and the seller's feedback rating is 1332!
>
> The auction in question appears to be
> <http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1750732393>.
>
> I think there's more going on here than what this message describes.
>
> Joe
>
>
>
>At 04:44 PM 9/8/02 -0400, you wrote:
> >
> >
> >
> >If any of you list members ( that are also eBay buyers, as many of you are
> >) feel
> >as we do, that computer components should be shipped in some type of
> antistatic
> >packaging, you might wish to avoid purchases from ...
> >
> > eBay seller ... davidth
> >
> > dba ... Tec Instruments Inc
> >
> >We purchased a computer card from them that they did not place in an
> antistatic
> >bag. They just wrapped it in clear bubble wrap, which is not an antistatic
> >material.
> >As most, if not all, of you well know, the pink bubble wrap is the
> >antistatic variety.
> >We just purchased a roll ourselves that cost us less than eight cents per
> >square
> >foot. One square foot ( eight pennies worth ) would have been sufficient to
> >have
> >done a decent job, but that was not done.
> >
> >They also did not realize we had paid them for the part virtually
> >immediately after
> >the auction was over ( IIRC we purchased with the Buy It Now feature ) and
> >SIX WEEKS+ LATER when we still hadn't received it, we had to call and
> inquire
> >as to it's whereabouts.
> >
> >We felt that a job done that poorly did not deserve a positive comment,
> so we
> >gave them a neutral comment calling it like it was. This seller sees fit to
> >retaliate
> >against neutral comments and lie in their response.
> >
> >Just a heads up for anyone that would wish their purchases not to be
> >senselessly
> >placed at risk of damage before you have ever even received it.
> >
> >
> >
> >
> >
> >
Received on Mon Sep 09 2002 - 01:06:00 BST

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