OT: Rant about UPS...

From: James Rice <jrice54_at_charter.net>
Date: Sat Jun 14 16:38:00 2003

My wife, who sells a lot more on ebay than I do, has a daily pickup
account with UPS. Actually since I tend to overpack, I have had almost
no trouble with UPS. The only damaged stuff I have shipped UPS was
packed by MBE and arrived totally crushed. The only thing I have
recieved the past two years that was damaged in shipment was a Daystar
Genesis that was shipped via FedEx Ground. It looked like it had been
dropped at least 10-12 feet. Every piece of plastic was totally
crushed, the motherboard was actually cracked from the torsional forces
and the frame of the case which is 14 guage steel was warped almost
beyond recovery. I had paid for insurance for a stated value of $450
but FedEx Ground gave me the run around for three months. I finally
told them to shove it up their a** and I paid the $225 to replace all of
the bezels and motherboard myself.

Ronda was using Priority Mail but the good ole USPS however has lost 2-3
packages a week that she has shipped in this calender year. She sends
around 20-40 week so that is a large percentage of loss. She would
rather refund someone who didn't get the deliver rather than fight
through the headache of tracing and insurance recovery. Since the USPS
tracking system sucks so bad, we switched to UPS. It's not only
cheaper, it's been a lot more reliable. As UPS makes a daily run by our
house anyway, I just include my few boxes in with her's. She sells kids
party kits. Since it's all paper we don't have to worry about breakage.

James

http://webpages.charter.net/jrice54/classiccomp2.html
Received on Sat Jun 14 2003 - 16:38:00 BST

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