OT: Rant about UPS...

From: Jerome H. Fine <jhfinexgs2_at_compsys.to>
Date: Sat Jun 14 22:10:00 2003

Chad Fernandez wrote:

> I like shipping USPS, but only on light things now. I used them for
> most things until they raised there prices.

Jerome Fine replies:

Just to confirm the USPS experience mentioned earlier,
I have send a number of packages of CDs to the US
from Canada. I don't know exactly where they go
astray, but about 20% of them did not arrive. These
are usually packages of less than 100 grams, so they
can be sent as "thick" letters. Even the ones which
arrive usually take a few weeks - even though as
letters they are sent via AIRMAIL.

As mentioned earlier, the difficulty of collecting on
insurance PLUS the extra cost does not seem to
be worth while. My suggestion is to increase the
funds received by about 20% to cover the extra
shipments. OR ask the person receiving the package
if they want insurance and in that case it is usually
less expensive to send the packages without any
tracking/insurance for the 20% that do not arrive.

Usually, I am asked to send 3 Freeware CDs and
since the amount is only about $ US 12 to $ US 15,
anything but normal mail would increase the total
by more than 50% - not worth while at this level
with a missing rate of less than 20%.

What I don't understand is why such a low percentage
of letters go astray, but a much larger percentage of
packages?????????????

Sincerely yours,

Jerome Fine
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Received on Sat Jun 14 2003 - 22:10:00 BST

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