S_L_O_W downloads with Adobe Acrobat was Re: Information about a HP 13197 1K WCS for the HP 1000?

From: Michael Holley <swtpc6800_at_comcast.net>
Date: Thu Nov 6 19:48:37 2003

Here is a note from the Mentor Graphics SupportNet site. (I work for
Mentor.)
Michael Holley
www.swtpc.com/mholley

Adobe Acrobat Reader 6.0 Issue

There is a bug within Acrobat 6 which causes SupportNet incompatibility.
This issue was identified by Adobe as a known issue with the Acrobat Reader
6.0. This version of the reader is not capable of handling the HTTP headers
generated by the SupportNet security system.

Solution 1: Save the PDF file to your hard drive, and open it in Adobe
Acrobat or Adobe Reader.

   1. Right-click the link to the PDF file on the Web site, and then choose
Save Target As (Internet Explorer) or Save Link As (Netscape Navigator) from
the pop-up menu.

   2. In the Save As dialog box, select a location on the hard disk, and
then click Save.

   3. Double-click the PDF file to open it in Adobe Acrobat or Adobe Reader.

Solution 2: Disable Web Browser Integration.

   1. In Acrobat or Adobe Reader, choose Edit > Preferences > Internet.

   2. Deselect Display PDF in Browser, and then click OK.

Solution 3: Use Acrobat 5.x.

Remove Acrobat 6.0 or Adobe Reader 6.0, and then install Acrobat 5.x. You
can download the free Acrobat Reader 5.1 from the Adobe Web site at
www.adobe.com/products/acrobat/alternate.html
Received on Thu Nov 06 2003 - 19:48:37 GMT