OT: Need HP PhotoSmart 215 driver CD

From: Vassilis Prevelakis <vp_at_mcs.drexel.edu>
Date: Sun Sep 21 21:24:45 2003

Megan <mbg_at_TheWorld.com> wrote:
> So, I had to spend more money (only $18, but it is the principle of the
> thing) to get what they call the 'quickrestore' CD set.
Its too late now for my advice, but here it is for future reference.
Whenever I buy a PC I check to see if I can perform a full restore
from the supplied CDs, if I cannot, I call customer support and tell
them that the initial install (which happens when you first power up
your new PC) failed and can I please have the CDs.

If they ask for money, I tell them that I will rather return the
entire PC for a refund since I have just purchased it and it is
defective. Up till now HP, Compaq and IBM have sent me the CDs for
free (IBM in particular sent me the CDs the following morning).
BTW Dell sends the correct CDs with the machine.

> (here's another gripe -- the 'from factory' condition requires the W/ME
> partition to be most of the disk [...]
Other install programs allocate the ENTIRE disk to Windows.
I use Partition Magic to fix this stupidity.

Received on Sun Sep 21 2003 - 21:24:45 BST

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