DEC RK07 drive interface specs wanted

From: William Donzelli <>
Date: Tue May 18 09:59:29 2004

> Sometimes we lose a sense of the more pragmatic aspects of tech work. If
> your business is halted because a computer system is down, would you
> rather your tech take a few hours or a day or two to track down and fix a
> problem, or would you rather they swap a few boards in an hour or so until
> they find the problem?

Hour? Don't be so generous. At ANS you would be in serious hot water for
any maintenance involving an outage that lasted more than about a minute,
scheduled or not. At one point I was told how much AOL lost per minute per
down core router, and it was pretty impressive.

This was five years ago. I am sure it is even "worse" now.

William Donzelli
Received on Tue May 18 2004 - 09:59:29 BST

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