I've done business with Ed on a number of occasions and found him to be easy
to deal with, honest and resonable. I've never had a situation with Ed where
I couldn't reach him or vice-versa.
I'm a big fan of SpamAssassin - which both protects my firm from SPAM as well
as giving me a great deal of flexibility regarding SPAM control. I've not
found it wise to blacklist an entire domain - I prefer much finer controls.
BTW, with tweaking, I get less than 0.5% of SPAM per day - with no false
positives.
Lyle
On Wednesday 01 September 2004 19:11, Bruce Lane wrote:
> Fellow computer tinkerers,
>
> I had a recent E-mail exchange with a fellow named Ed Kelleher, apparently
> the president of a company called 'Macro-Inc.com.' They appear to sell
> overpriced (to my eyes, anyway) DEC systems and parts.
>
> What had happened was that I had found, in my mail server logs, entries
> which showed that Mr. Kelleher had tried to send me something, only to have
> it bounced repeatedly due to the fact that I'm currently blocking traffic
> from the biz.rr.com domain (this last due to RR.Com's utter lack of
> response to ongoing spam, port probes, and other abuse coming from their
> network).
>
> I sent him a polite note advising him of what I'd found, and asking him to
> please re-send the message to my backup address, which is not spam-filtered
> in any way that I know of.
>
> It worked -- sort of. I got back a very terse -- I would actually call it
> rude -- reply to the effect that he'd tried to send whatever he was sending
> five times, with and without attachments, and had finally given up. In his
> words "I don't care to send it again. Stupid policy of yours."
>
> This tells me right away that he has absolutely no concept of what I, as a
> self-hosted SysAdmin, go through each and every DAY, trying to protect my
> network effectively against outside abuse.
>
> That point aside, I sent back another polite request, saying that I'm
> sorry he felt that way, and asking that he please not blame me for doing
> what I felt necessary to protect my tiny corner of the Internet. I also
> asked him if he would consider at least telling me what it was he was
> trying to send.
>
> No response yet, of course. I'm not sure I'll ever see one. Based on what
> I saw of his company's web site, though, I suspect that what he had to send
> may have been of minimal value in any case (possibly even spam).
>
> Has anyone on the list had any contact with this person or his company?
>
> The vast majority of people that I've asked to re-send their original
> message have no problem with it, and are fully understanding of why their
> initial attempts might have been blocked. What's gotten into this fellow
> that he can't seem to understand the view from my side, especially
> considering that he sells (and presumably works with) computer goodies?
>
> Insights and opinions welcomed. Thanks much.
>
>
> -=-=-=-=-=-=-=-=-=-=-=-
> Bruce Lane, Owner & Head Hardware Heavy,
> Blue Feather Technologies -- http://www.bluefeathertech.com
> kyrrin (at) bluefeathertech do/t c=o=m
> "If Salvador Dali had owned a computer, would it have been equipped with
> surreal ports?"
--
Lyle Bickley
Bickley Consulting West Inc.
http://bickleywest.com
"Black holes are where God is dividing by zero"
Received on Wed Sep 01 2004 - 21:34:52 BST