[LONGISH] Beware: dealings with Bert Thomas
At 01:34 PM 1/27/2005, Dwight K. Elvey wrote:
>Much of our communications is visual. We
>watch reactions as we talk. Most people think that they can communicate
>properly over the phone. It is a big mistake.
Tell them what you're going to tell them. Then tell them. Then remind
them of what you said. Then they might understand. Maybe.
- John
Received on Thu Jan 27 2005 - 13:55:09 GMT
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