Is this iron old enough that someone here could help Vicki?
To: silent-tristero_at_world.std.com
From: Vicki Rosenzweig <vr_at_zebra.acm.org>
Date: Thu, 20 Aug 1998 17:01:18 -0400 (EDT)
Subject: help--trailing edge equipment
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Reply-To: Vicki Rosenzweig <vr_at_zebra.acm.org>
Status: U
I'm not sure this is relevant to tristero, but I can't
think of who else to ask. I have a network of three
Sun Sparc IPXs, plus an Annex II terminal server and
a bunch of dumb terminals hanging off the Annex.
Xylogics, the company that made the Annex, is no longer
supporting that model, at all--the last time I tried
calling them about something, the only suggestion they
were willing to make was "we could sell you something
more modern." It may come to that, but I hope not.
Here's the situation: for Reasons Too Complicated To
Explain (in other words, I'd start frothing at the mouth),
the cables that connect the Annex to its dumb terminals
and to the Ethernet are in the open, under a desk. Thus,
they get kicked semi-regularly.
Someone kicked the cable connecting the Annex to the
Ethernet transceiver loose this afternoon. The first I
knew of it was when someone came to find me, and asked
why all the terminals were dead. When I tried to plug
it back in, I found I couldn't--a couple of the pins on
the transceiver had been bent out of shape. I replaced
the transceiver (with one of a different model, but which
I know is good--it worked elsewhere in this network).
Nothing. I rebooted the Annex: it gets as far as a set
of lights that translate to "trying to reach the Ethernet
to download software." I got desperate, pulled the only
other cable of the same kind off the network (which involved
undoing about eight NFS cross-mounts), and plugged it in
instead.
Nothing.
So, basically: I tried replacing the transceiver, I tried
replacing the cable, and the Annex box insists that it's fine,
it just needs to download software. Does anyone have any
idea of what might be going on here, or of how I can fix it?
(I do know where to buy a live chicken, but I suspect
management would look askance if I brought it into the office.)
Signed,
Desperate in New York
Vicki Rosenzweig
vr_at_cr.acm.org | vr_at_interport.net
http://www.users.interport.net/~vr/
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Received on Thu Aug 20 1998 - 21:06:37 BST