Old, but not "Classic"

From: Marvin <marvin_at_rain.org>
Date: Wed Nov 11 20:38:31 1998

John Foust wrote:
>
> And then there's tech support and maintenance - you realize you'll be
> on the hook for charitable support well beyond the device itself.

I have not provided much tech support for these machines. Since there are
people that *really* take advantage of "free" support, I tend to weed that
type out quickly. The remaining people are pretty good to work with. I
have no problems providing help to people that need it, but I get *real*
tired of someone who asks the same question several times over a period of
time, especially when they phone at the house and want to tie me up for a
period of time. I must be getting old as my memory cells sometimes go
disfuntional :).
Received on Wed Nov 11 1998 - 20:38:31 GMT

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