OT: Lego Mindstorm

From: Iggy Drougge <optimus_at_canit.se>
Date: Mon Jan 22 04:01:17 2001

On Mon, 22 Jan 2001, Mike Ford wrote:

> >On Sun, 21 Jan 2001, Sue & Francois wrote:
> >
> >> Nope gotta buy the upgrade version from 1.0 to 1.5 (includes 77 pieces). I
> >> already bought the thing... Just that the CD was missing. And It gonna be
> >> impossible to return or exchange it.
> >
> >I'll bet an Altair that if you call Lego and explain the situation to them
> >they'd be happy to send you a replacement. I'll bet a Commodore 64 they
> >already have it up on their website somewhere if you look hard enough.
> I wouldn't be so ready to bet. Many companies offload ALL parts support to
> third parties, ie when I needed a replacement recovery CD for my HP
> Pavillion I had to call a third party and pay $8 for the CD PLUS $12 more
> for the "minimum purchase" requirement, plus about another $5 for shipping.
> Or would you still call that happy to send?

Not Lego. They have quite a competent spare parts service, you will often
find their catalogue in the larger kits, or at least you used to. I
suppose they're the DEC of the toy business. At least when I ordered 9V
spares, they still had 12V train set spares. Of course, this may vary from
country to country.
And their position on software is unknown to me. I want Amiga drivers!
Received on Mon Jan 22 2001 - 04:01:17 GMT

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