Office Max events

From: Sridhar the POWERful <vance_at_ikickass.org>
Date: Fri Apr 19 00:25:04 2002

On Thu, 18 Apr 2002, Gary Hildebrand wrote:

> Businesses are like that all over, not just Office Max. I once asked
> one of their people about a laplink cable and they had absolutely NO
> idea what I was talking about.
>
> Everybody takes the Wal-Mart approach to retailing . . the customer
> should know what he's getting, and offer no advice or suggestions. And
> never make promises you can't keep.
>
> You can raise a stink about that, but they really don't care, as long as
> the dollars keep flowing, and they will with or without your patronage.

One word I am fond of throwing around in the presence of retail management
is "misrepresentation". It usually gets their attention. Even at
Wal-Mart.

Peace... Sridhar
Received on Fri Apr 19 2002 - 00:25:04 BST