PC Gamer, best 50 classic games issue?

From: Doc <doc_at_mdrconsult.com>
Date: Tue Jan 8 18:46:25 2002

On Tue, 8 Jan 2002, Jeff Hellige wrote:
> Fresh P4 1.4 as shipped from Dell with NT on it. Not that I
> think much of Dell's quality anyway, but this machine didn't impress
> me at all. The CPU even arrived filthy but still sealed in it's box
> and inner bag.

  I try very hard to do business locally, even at the cost of a few
bucks. But Dell, after 2.5 years of doing business with them as a
representative of my UT dept, has lost my custom forever. We bought a
high-end workstation from Dell contingent on a hard delivery date. The
due date came, no box, our sales rep said it was on the burn-in bench
and would ship next day. Two days later, no box, our rep wasn't in, his
boss checked and said "We are on back-order for your 36G drives" He
didn't seem disturbed that the rep had lied to me. When I told him that
the order was contingent on a timely delivery, and that I would have
expected an email warning me that our order was delayed, he said this:

  "Mr. Shipley, it _would_ be nice if we could do that. However, we
don't have any mechanism in place for that, and you won't find any
first-tier OEM that does."

  Huh?! That was the last piece of business I'll EVER do with Dell.

        Doc
Received on Tue Jan 08 2002 - 18:46:25 GMT

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