PC Gamer, best 50 classic games issue?

From: Tothwolf <tothwolf_at_concentric.net>
Date: Wed Jan 9 06:35:14 2002

On Wed, 9 Jan 2002, Jeff Hellige wrote:

> We have a lot of problems with Dell's, especially their laptops.
> Both the Latitudes and Inspirons have started falling apart after very
> little use. Five years ago the quality was better but now I think
> their systems are junk. Any company that ships a custom built system
> covered in dirt doesn't need my business.

I can certainly agree with this. I forget the exact model number, but I
had to deal with warranty work on a Inspiron (Pentium II class) laptop
about 4 months ago. The video module connector on the motherboard was
defective/warped and the module was not plugging in properly. The person
who bought this laptop had purchased the onsite/extended warranty, but
Dell argued that they never sold the warranty to him, and that it was
never even available for that model of laptop. In the end, I had to take
the thing apart, and remove the memory upgrades that had been added, as
well as remove all the drives, battery, etc and send the stupid thing off.
All just to get a defective motherboard replaced...I actually tried to get
them to just send a board so I could do a swap-out, (I had to take it
apart anyway -- twice) and they claimed I was not "qualified" to do the
work...I don't think I will ever recommend the purchase of another dell,
nor purchase one myself.

-Toth
Received on Wed Jan 09 2002 - 06:35:14 GMT

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