In a message dated 1/9/2002 7:06:55 PM Eastern Standard Time,
mythtech_at_Mac.com writes:
<< > I hate always having to
>give my name, company and email address every time. they should have that
>info already.
No... they shouldn't even ASK for it... why does it matter who you are if
you are browsing their support pages.
-chris
<
http://www.mythtech.net> >>
no, I mean when calling in for support. I did phone support for IBM and
whenever a user called in after the first time, we had user info and call
history along with the type of computer all up on the screen.
--
Antique Computer Virtual Museum
www.nothingtodo.org
Received on Wed Jan 09 2002 - 18:08:47 GMT