Proper Observance of ESD Handling Proceedures

From: Joe <rigdonj_at_cfl.rr.com>
Date: Mon Sep 9 10:22:00 2002

At 02:06 AM 9/9/02 -0400, Bennett Paul wrote:
>
>
>Joe Rigdon,
>
> > I think there's more going on here than what this message describes.
>
>You bet. Here's just how small a world it really is ...
>
> Just so you know, it's Bennett Paul here in Va. Beach.

  Hi Paul. I knew that id sounded familar but I couldn't place it. why didn't you put your name on the message?

 Incidently, I did
>go ahead and bid on your National Instruments GPIB-1014DP. I guess
>when I talked to you on the phone, you thought I was trying to get over
>on you or something? I'm sorry you thought that. If I hadn't bid, as I
>felt should have been the case, Mitch would have gotten that part from
>you for only $86.00 or $87.50 and you would have done worse than my
>offer to you. As it turned out, against my better judgement, I bid anyway
>and that's what got you the $111.48 for it. All in the same range of what I
>pretty much knew it would sell for, and in the range of my offer to you,
>because I track all this type of gear. You always could have come back
>with a reasonable counter offer. And if you had been willing to cooperate,
>I might have been able to get you two to three times as much for it; you
>just would have to have been willing to be patient and cooperative.
>
>http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2039825292
>
>http://cgi6.ebay.com/aw-cgi/eBayISAPI.dll?ViewBids&item=2039825292
>
> After that one, we have decided that we will never again compete with
>Mitch for any your parts. Joe, your overly suspicious nature just makes
>you too difficult for us to deal with. So now, when you mention your parts
>for sale to this list, we'll take a look, but we probably won't be buying.


   Juat so the rest of you know what's going on. Paul called me on the phone and wanted to buy a VME GP-IB that I had ALREADY posted on e-bay. He wanted me to cancel the auction and sell it dirctly to him. At that point, two other people had already bid on it so I declined. Not only is outside selling against my user's agreement with E-bay but more importantly it's not fair to the other bidders. Call that suspicious if you like but I'd do the same thing again.


>I have
>since now gotten a GPIB-1014 from another member of this list. Dropped
>over $1,300 on that cc list member which will help him in his business
>endeavors.
>
> Is there more to this than casual inspection shows? You bet.
>
>The seller of that DIO-24/PnP responded with a retaliatory comment, to a
>neutral comment, because I posted that I consider it substandard to ship a
>bare computer component in nothing but a material that risked damaging it.
>We really expected that someone that would be in the instrument business
>would know better than that. Most of the sellers that have made this
>mistake, at
>least have shown that they cared and that they would try to do better in
>the future.

   That's true.


>I know I should have given him a negative. If I knew ahead of time what his
>attitude was going to be, I most definitely would have. Too picky? No.

  No, not "too picky" just a cop-out. If he deserved negative feedback you should have posted negative feedback and not worried about it. I just posted negative feedback on someone for the first time, after I couldn't contact him via e-mail or telephone for over a month. After I posted the feedback he contacted me and told me that his secretary was supposed to have handled the transaction while he was on vacation. It's regretable that she didn't and that he got negative feedback but that's what happens if you leave things up to someone else without checking up on them.


The
>parts
>we buy must be of a quality to be acceptable to business buyers or you will
>find we will stop buying from any seller that sells obviously physically
>damaged
>trash without truthfully describing it or mishandles our purchases.

  Then maybe you should point that out to the seller before he ships it. I know you shouldn't have to but personally I'd rather be safe than sorry. I frequently get requests for special shipping, packaging, etc and I usually comply with their requests.


>
>When I used to sell DEC Qbus components on eBay ( to Zane, Gordon, Clint,
>Barry, William, Mark, Tim, and others ), I always tried to package their
>purchases
>properly. Even a M3104 that I sold to Doug Meade for only ONE DOLLAR, went into
>an antistatic bag.

  So do mine. Even my books go out in anti-static bags! I bought a big pile of them and use them for EVERYTHING.


>
> My patience has worn thin with eBay sellers that charge enough for shipping
>and handling to do the job properly, then don't. It's not about what they
>charge.

   I have to agree there. Too many sellers are trying to make a living just on what they charge for "handling". (You'll notice that a lof of commercail companies are doing the exact same thing). If I'm interested in it, I E-mail the seller and ask about that on EVERY auction that has additional charges. And I usually deduct the "handling" cost from what I'm willing to pay for an item. If they charged a "packing" or "handling" fee and the item was damaged due to improper packing I would file a complaint with E-bay (and file negative feedback) if the seller didn't refund my money.


>It's about ignorance and incompetence. It's about their risking damage to the
>thousands of dollars worth of gear we have been buying.
>
> In the very recent past these items were shipped to us without being in
>either
>an antistatic bag OR antistatic bubble wrap ...
>
>National Instruments PC-DIO-24/PNP ISA Card - $24.99
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1750732393
>
>national instruments IEEE 488 interface card - $21.50
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2048704854
>
>Data Translation DT5712 Analog Input Board - $39.17
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2045869397
>
>National Instruments PCI-MXI-2 - $125.00
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2049828950
>
>Motorola MVME 300 VME Module - $39.95
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1756363070
>
>GPIB PCI Card National Instruments NI-488.2 - $150.00
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1749304420
>
>

   I must say, you seem having a lot more trouble with it than I do. I seldom have that problem and I've had leterally thousands of items sent to me. The items that I recieve damaged are usually do to gross mishandling by the shipping company and have nothing to do with how it was packing.


>Hmmm ...
>
> And Louis Schulman thought GPIB interfaces were worth only about $5
> http://www.classiccmp.org/mail-archive/classiccmp/2001-09/0543.html


  Naw, they're worth at least $14. <http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2049995705>

>
> At least Allison knew.
> http://www.classiccmp.org/mail-archive/classiccmp/2001-09/0552.html
>
>
>Anyway, these items were misrepresented by their seller ...
>
>Ziatech ZT8907 STD32 Single Board Computer SB
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2036630347
>
>NATIONAL INSTRUMENTS TERMINAL SCREW BLOCK - $24.95 - item pictured
> was acceptable, item received had the ends of the socket broken off
>and the
> latches missing
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1760911557


   That looks like a pretty simple and compact item. How did they manage to pack it so that it was damaged, put a stamp on it and send it bare? It looks like even a simple box would have protected it (not that that's what I'm recommending). Why didn't you post negative or even neutral feedback?

  


>
>
> And these following items were received DAMAGED due to poor packaging
>practices ...
>
>Dawn VME Supercard i860 vector processor - $76.00 - received DAMAGED
> due to poor packaging methods - seller has refused/failed to respond to
> 2 emails concerning this.
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2040376918


   Then why didn't you post negative or neutral feedback? I checked all the way back to June but didn't find it if you did. This and the one above are the only two that I checked and I didn't see any feedback on either one.

      Joe



>
>JORWAY 74A CAMAC TYPE SERIAL CRATE CONTROLLER - $59.95 -
> received DAMAGED due to poor packaging methods - Frank will probably
> make good on this, but it causes a senseless loss of time and money
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1758624242
>
>
>Add it up. It starts to become a fairly significant amount. Tony, with his
>physics
>background, is the one most likely to recognize the significance of more of
>these
>types of parts than anyone else.
>
>There are a lot of you list members that sell on eBay. If you want us ( who are
>more often than not, the high bidder that will pay you better for your
>parts than
>most anyone else out there ) to buy your parts, you must show proper care in
>their handling and shipping. We will no longer give "Praise" to those that
>don't.
>
>If any of you list members wish to reject our bids which are more often
>than not
>the high bid, and even when not, usually helps increase the amount you receive
>for your parts, feel free to add us to your blocked bidder list.
>
>
>If anyone cares to learn how to properly package items for shipment, review
>these following links ...
>
>http://pages.ebay.com/services/buyandsell/shippingcenter2.html
>
>http://www.ups.com/using/services/packaging/guidline.html
>
>http://www.fedex.com/us/services/packaging/groundtips.html
>
>
>
>Best Regards,
>
>Bennett Paul
>
>dba ... Legacy Solutions International
>
>http://www.analog-and-digital-solutions.com/
>
>
Received on Mon Sep 09 2002 - 10:22:00 BST

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