goin to CA soon, to be a CC tychoon

From: Doc <doc_at_mdrconsult.com>
Date: Sun Jun 8 23:33:00 2003

Marvin Johnston wrote:
> Frys also had what was called the H&H factor, Hoops and Hurdles, when
> having to return anything. I went with a friend of mine to return a bad
> motherboard, and we were in the damn place for about 3 hours. I *WILL
> NOT* buy anything there that stands a chance of being bad when I buy it
> and having to be returned. On the other hand, I have never had a problem
> buying passive components or hardware there.

   I keep hearing about that, and I've frankly never seen it. The three
times I've returned goods there, it took less than 20 minutes to get the
replacement approved. Once in Tempe and twice in Austin.

   Of course, I never throw away any packaging or receipts until I know
I'm keeping the item, at least 30 days on new parts.

        Doc
Received on Sun Jun 08 2003 - 23:33:00 BST