WS-FTP and the AssHoles at Ipswitch

From: Fred N. van Kempen <waltje_at_pdp11.nl>
Date: Mon Aug 25 16:18:00 2003

On Mon, 25 Aug 2003, Roger Merchberger wrote:

> >So, at least in that sense, IPSWITCH was "right".
>
> No -- IPSWITCH isn't right -- if the OP didn't provide the address and they
> *required* it for fraud protection, they should have never billed his
> credit card or let the transaction go thru in the first place.
True, I was only telling 'ok' about the requirement for the address
info in the first place... indeed, if their system did not get that
info, it should have trapped into a required-field thing, and not
let the auth go through.

Still, Joe can "fix" this simply by calling his bank or ccard and
have them undo the transfer. Nasty, but hey, if they don't want to
TALK to customers, lets discuss things through bank statements ;-)

Cheers,
        --fred
Received on Mon Aug 25 2003 - 16:18:00 BST