I've had a Dell Inspiron 7500 laptop for almost two years now.
It is a fantastic machine. When I purchased it, I got it with
3 years of on-site warranty for an additional $100 or so. I have:
1) swapped out a noisy hard drive without any hassle from Dell.
2) had a tech come to my house and, without looking at any
instructions, flawlessly completely disassemble the machine,
replacing a suspected motherboard (it turned out it wasn't
the culprit), and reassemble it, again without looking at any
instructions. Having myself quite a bit of experience with hardware,
especially old laptops, I was amazed at his competency.
It has worked flawlessly since for over a year now. It is such a good
machine that I anticipate it will still be my main "modern" machine
a couple of years from now.
Those who aren't willing or able to pay a few extra dollars for
extended warranty may be making a mistake. And it's usually those
who yell and curse who get the most attention.
So, G*d D**m, Dell makes an excellent computer. And their F***ing
service is the best I have ever seen!
Dave
Eric Dittman wrote:
>
> > > > > Huh?! That was the last piece of business I'll EVER do with Dell.
> > > >
> > > > Dell service sucks donkey cock. Computers: good. Service: very bad.
> > > >
> > > > F Dell!
> > >
> > > I have a Dell Inspiron 8000 that works very well. I've had
> > > excellent results when I've had to call in for service.
> >
> > It would seem the majority of people I confer with have nothing but pain
> > and anguish leading to murderous thoughts when dealing with Dell.
> >
> > F Dell and it's namesake!
>
> I wonder why the disparity exists?
> --
> Eric Dittman
> dittman_at_dittman.net
> Check out the DEC Enthusiasts Club at http://www.dittman.net/
--
David C. Jenner
djenner_at_earthlink.net
Received on Wed Jan 09 2002 - 16:02:19 GMT